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Frequently Asked Questions (Faculty and Staff)

Try logging in with your uNID (without the @utah.edu) and password. If this still doesn’t work, email navigateinfo@utah.edu and include your full name, uNID, and a screenshot of your error screen.

Currently prospective students do not have access to Navigate U, so scheduling for those appointments should occur through a different system.

Email navigateinfo@utah.edu to add a location to your unit’s appointment configurations. Once it’s loaded, users in your unit will be able to list that new location when they load availability.

No, advisors will still need to lift the hold in PeopleSoft.

No, it is only a student-facing platform.

Yes, email navigateinfo@utah.edu to discuss the options to customize.

When Navigate is synced with Outlook, it shows students only the available spots during that time. If you put all-day notes or reminders on your calendar, be sure they read as free in Outlook.

Go to the student’s profile and click Report on Appointment.

Frequently Asked Questions (Students)

Try logging in with your uNID (without the @utah.edu) and password. If this still doesn’t work, email navigateinfo@utah.edu and include your full name, uNID, and a screenshot of your error screen.

On the home screen, scroll down to bottom right and look in Your Success Team.

Not every hold will prohibit you from registering. On the home screen, see alerts on the right hand side and click on the hold. You’ll be able to see the type of hold, the action required to resolve the hold, and the contact information of the office who placed the hold.

Prospective students do not have a unid therefore, they will have to use a different system such as Microsoft bookings for scheduling. Contact navigateinfo@utah.edu for more information. 

Last Updated: 8/22/23